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Contact & Support

Get help with a purchase, report a delivery problem, request a privacy action, or suggest a cultural or linguistic correction.

Effective date: August 28, 2026

Email support

support@baybayintranslate.com

Please include the email used at checkout and your order number when asking about a purchase. Never email full card details, passwords, government identification, or other unnecessary sensitive information.

Response time

We aim to respond within three business days. Messages about a failed paid download, duplicate charge, or security concern are prioritized.

Useful links

Before contacting us, you may wish to review our Refund Policy, Privacy Policy, or Terms of Service.